Terms & Conditions
JDM Automotive Limited – Terms and Conditions of Use of Website
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE
These terms tell you the rules for using our website www.joeduffy.ie ("Our Site").
WHO WE ARE AND HOW TO CONTACT US
Our Site is operated by JDM Automotive Limited ("We"). We are registered in Ireland under company number 429188 and have our registered office at Exit 5 M50, Charlestown, Dublin 11, Ireland.
To contact us, please make an enquiry on Our Site or alternatively use our live assistance chat forum on Our Site.
BY USING OUR SITE YOU ACCEPT THESE TERMS
If you do not agree to these terms, you must not use Our Site.
We recommend that you print a copy of these terms for future reference.
THERE ARE OTHER TERMS THAT MAY APPLY TO YOU
If you purchase services from Our Site, our terms and conditions of supply will apply to the sale of any such services.
WE MAY MAKE CHANGES TO THESE TERMS
We amend these terms from time to time. Please check these terms to ensure you understand the terms which apply at that time.
WE MAY MAKE CHANGES TO OUR SITE
We may update and change Our Site from time to time to reflect changes to our products and services, our users' needs and our business priorities. We will try to give you reasonable notice of any major changes.
WE MAY SUSPEND OR WITHDRAW OUR SITE
Our Site is made available free of charge.
We do not guarantee that Our Site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of Our Site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
HOW YOU MAY USE MATERIAL ON OUR SITE
We are the owner or the licensee of all intellectual property rights in Our Site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from Our Site for your personal use and you may draw the attention of others within your organisation to content posted on Our Site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on Our Site must always be acknowledged.
You must not use any part of the content on Our Site for commercial purposes without obtaining a licence to do so from us or our licensors.
INFORMATION ON THIS SITE
The content on Our Site is provided for general information only. It is not intended to amount to advice on which you should rely.
Although we make reasonable efforts to update the information on Our Site, we make no representations, warranties or guarantees, whether express or implied that the content on Our Site is accurate, complete or up-to-date.
The images of the products on Our Site are for illustrative purposes only. Although we have made every effort to display the colour of vehicles accurately, we cannot guarantee that your computer's display of colours accurately reflect the colour of the vehicles. The products displayed on Our Site and their specification may vary slightly from what is available on our premises.
Our Site contains a large number of products. It is always possible that, despite our best efforts, some of the products on Our Site may be incorrectly priced. If we discover an error in the price of the product you have made an offer for or enquired about we will make reasonable efforts to contact you to inform you of this error. We will not process your offer until we have your instructions. If we are unable to contact you using the contact details you provided during the offer process, we will treat the offer as cancelled and notify you in writing.
MAKING AN OFFER
Our Site will guide you through the steps you need to make an offer with us. Please take the time to read and check your offer form.
After you make an offer, you may receive an e-mail from us acknowledging that we have received your offer. However, please note that this does not mean that on offer has been accepted. You will be notified where any offer has been accepted by us.
RIGHTS AND OBLIGATIONS
WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO
Where Our Site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those sites or resources.
WE ARE NOT RESPONSIBLE FOR VIRUSES
You are responsible for configuring your information technology, computer programmes and platform in order to access our site. You should use your own virus protection software.
USER-GENERATED CONTENT IS NOT APPROVED BY US
This website may include information and materials uploaded by other users of the site. This information and these materials have not been verified or approved by us. The views expressed by other users on Our Site do not represent our views or values.
OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU
We exclude all implied conditions, warranties, representations or other terms which may apply to Our Site or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
use of, or inability to use, Our Site; or
use of or reliance on any content displayed on Our Site.
In particular, we will not be liable for:
loss of profits, sales, business, or revenue;
loss of anticipated savings;
loss of business opportunity, goodwill or reputation; or
any indirect or consequential loss or damage.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of Our Site or to your downloading of any content on it, or on any website linked to it.
RULES ABOUT LINKING TO OUR SITE
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to Our Site in any website that is not owned by you.
Our Site must not be framed on any other site, nor may you create a link to any part of Our Site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on Our Site other than that set out above, please contact email@example.com
Joe Duffy Service Plan -Terms and Conditions
This document contains the following details about your Service Plan:
1. What is covered in your Service Plan
2. How to use your service plan
3. Customer Responsibilities
4. General Terms & Conditions
1 WHAT IS COVERED IN YOUR SERVICE PLAN
Service Plans cover the scheduled servicing of your vehicle at the mileage and times stated in the vehicle handbook for the duration of the Contract Period. This includes, at no additional cost to the initial Product Price labour parts oil and fluids as detailed in the below appendix.
The replacement of cambelts/ drive belts/ timing belts, or tensioners are specifically excluded from this plan
Wear and tear items such as brake pads, brake discs and tyres are specifically excluded from this service plan.
Defective items (unless a valid vehicle warranty is in place) specifically excluded from the service plan.
Services not provided by a Joe Duffy Dealer are not included under the service plan.
1.2 START OF THE AGREEMENT
Service Plans are valid from the date the vehicle and the Service Plan is entered,
1.3 END OF THE AGREEMENT
Service Plans are valid until one of the following occurs:
The applicable number of years has been reached, or at the maximum mileage, whichever comes first.
Termination in accordance with Section 4.3 of these Terms & Conditions;
The Vehicle is sold to a commercial retailer or private individual.
Significant damage to the Vehicle due to accident, fire, explosion or damage as a result of which the Vehicle is written off by the insurer; or,
The Vehicle is stolen and cannot be recovered within 30 days of reporting the theft to the police in the case of destruction or theft of the Vehicle.
2 HOW TO USE YOUR SERVICE PLAN
Please make yourself familiar with the service requirements of your vehicle, which are detailed in your handbook. When your vehicle is due for a service, follow these steps on how to use your service plan:
Contact your chosen Joe Duffy Dealer to make an appointment for the service to be completed. We recommend that you make the dealer aware at the point of booking that you wish to use your Joe Duffy Service Plan
Having established that your plan is valid, the Dealer will complete the service at the agreed available time and location; and
You may be asked to sign an invoice when the work has been completed. Please note that any work not covered by this Service Plan must be authorised by you and will be charged to you by the dealer.
4 CUSTOMER RESPONSIBILITIES
It is a condition of the Service Plan that your vehicle is serviced by a Joe Duffy Group Dealer at the intervals recommended by the Manufacturer throughout the duration of the Plan. You should ensure that the servicing records in the vehicle handbook have been completed following the service. Services must be carried out within one month and 1,000km of the periods specified by the Manufacturer, whichever comes first. Failure to do so may invalidate your Plan. Please notify your Joe Duffy Dealer in the following circumstances:
If the address specified in your Contract Document has changed
If the Vehicle registration has changed; and/or,
In the case of sale, theft, or destruction of the Vehicle.
If the Customer does not comply with these obligations, the Joe Duffy Dealer can request additional information or inspection of the Vehicle before performing the service, regardless of other rights. If the Customer does not comply with these requests, Joe Duffy Group Services can terminate the Agreement in accordance with clause 4.3 below and/or applicable law.
4 GENERAL TERMS AND CONDITIONS
4.1 PARTIES TO THE AGREEMENT
The Agreement is concluded between the Customer and Joe Duffy Group Services. The Contract Document is signed for Joe Duffy Group by the supplying Joe Duffy Dealer from which the Customer purchases the Joe Duffy Service Plan
4.2 TRANSFER OF THE AGREEMENT
This product is non-transferable either to another vehicle or a new owner. Once the vehicle is sold, stolen or written off the Service Plan agreement ends.
4.3 TERMINATION OF THE AGREEMENT
Both parties to the Agreement can terminate the Agreement with just cause. Just cause being defined as:
If the other party to the Agreement is in material breach of its obligations under the Agreement. For the avoidance of doubt failure to pay the price specified in the Contract Document will constitute a material breach
Where incorrect or insufficient information relating to the Vehicle is provided by the Customer when concluding the Agreement, and if it is to be assumed that Joe Duffy Group would not have concluded the Agreement on the basis of this information.
Joe Duffy Group Services reserves the right to update, change add/or amend or withdraw the offer without prior notice.
Joe Duffy Assist recovery service terms and conditions apply and can be found here www.joeduffy.ie/joeduffyassist