Service Advisor

KIA, Dublin North, Exit 5, M50
We offer an excellent salary and benefits package
Closing date
27 Oct 2023

About The Group:


Joe Duffy Group is Ireland’s leading motor retailer representing 21 brands across 23 dealerships with a team of 650 employees and an enviable franchise portfolio of world-leading brands. The Group’s robust and diversified business model has delivered 14 consecutive years of profit growth. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are now looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity.




This is a fantastic career opportunity to work as a Service Advisor in our brand new Joe Duffy KIA showroom on the North Road, Dublin 11




Candidate Requirements:



  • Exceptional customer facing skills-to create customer confidence by ensuring customer awareness of all products & services available.
  • Professional; highest standards of courtesy & efficiency; enthusiastic
  • Computer literate - to be able to record / amend customer details accurately.
  • Ability to work under pressure and remain calm - to handle upset / demanding customers effectively
  • Accuracy in detailing customer requirements on job cards / invoice
  • To follow up and provide feedback to customers on the status of their vehicle.
  • To ensure that all work requested has been carried out & charged for.
  • Excellent personal presentation and always reflects the company's corporate image.



Likely to be/have:



  • Impeccable appearance and well presented to work in a corporate environment.
  • Good oral & written communication skills
  • Excellent organisational skills
  • Able to record accurately all relevant details
  • Ability to 'up sell' additional work / accessories
  • An ability to absorb and understand technical data and explain it to our customers as required



We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package. In addition to a competitive salary, we offer excellent benefits including:


  • Employee Assistance Program
  • Industry Leading Training and Progression Plans
  • Life Cover
  • Social Club
  • Bike to Work
  • 22 days annual leave
  • PRSA


If you are passionate about customer service, are driven and ambitious and believe that you have what it takes then submit your CV and cover letter online today! 


We do not require the assistance of recruitment agencies or third parties at this time - Thank you.

Apply for this role