Experienced Parts Advisor - Kia North Dublin
Experienced Parts Advisor - Joe Duffy Kia-Dublin North, Exit 5, M50
Joe Duffy Group is Ireland’s leading motor retailer across 24 locations, 20 Franchises representing 13 brands, with a team of 600 employees and an enviable franchise portfolio of world-leading brands.
Due to on-going growth, we are looking for an Experienced Parts Advisor to join our Kia North Dublin business:
Requirements:
- To be the focal and experienced point of contact for Kia customers requiring parts for their vehicles.
- Managing the flow of information between the workshop, the rest of the Dealership and the customer, delivering excellent customer service at all times.
- To manage all parts telephone and walk-in enquiries on behalf of the dealership.
- Qualify parts needs and requests.
- Establish understanding and an agreement with the customer of the parts required.
- Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with dealership procedures.
- Understand and adhere to manufacturer brand service requirements.
- Maintain safe working practices and abide by the working rules and standards of the dealership.
- Maintain product knowledge on the full Kia range.
- Maintain relevant systems ensuring accuracy at all times.
You will have a proven track record in motor retail parts and if your priority is excellent customer service and you would like to work for Ireland's leading motor retail group apply online today!
We will recognise and reward your hard work, achievements and loyalty with our excellent basic salary benefits package:
- Employment Assistance Programme
- Industry-leading training and progression plans
- Bike to Work Scheme
- 20 days of Annual Leave
- Life cover
- Active Social Club
- Pension
If you have what it takes then submit your CV and cover letter online today!