Parts Advisor

Volkswagen North Dublin, Exit 5, M50
We offer an industry leading salary and bonus scheme
Closing date
26 Jul 2024

Parts Advisor - Joe Duffy Volkswagen

Exit 5 M50, Dublin North



Due to on-going growth within Joe Duffy Group, an excellent opportunity has arisen for an experienced or a junior Parts Advisor to join our team in Charlestown, Dublin North working with Volkswagen. 


Joe Duffy Group is Ireland’s leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands.


In 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity.



Job Purpose:


To source and supply franchise vehicle parts efficiently for customers and workshop vehicles, meeting agreed sales volume targets and delivering excellent customer service.


Key Responsibilities:


• Receive, record and bin parts and consumables from the manufacturer and other suppliers ensuring accuracy of stock deliveries against agreed orders.

• Identify, locate, invoice and issue parts and consumables to customers and other departments using the computer system.

• Supply accurate and detailed parts quotations to internal departments, retail and trade customers.

• Administer parts invoices ensuring invoiced items are accountable.

• Establish customers needs for required parts, communicating relevant promotions and offers to customers when appropriate.

• Manage and control all parts administration requirements.

• Maintain standards in line with regulatory requirements.

• Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with Dealer procedures.

• Maintain safe working practices and abide by the working rules and standards of the Dealer.

• Maintain product knowledge on the full franchise range.

• Maintain relevant systems ensuring accuracy at all times.

Work with existing team, to ensure that agreed targets and deadlines are met in line with guidelines, policy and procedures.



Person Specification:


  • Previous motor retail parts experience is a distinct advantage but we also offer full training if needed
  • Impeccable standards of personal presentation and grooming
  • Excellent communication skills
  • Ability to work on own initiative and as part of a team as required
  • Attention to detail and ability to follow established procedures
  • Ability and hunger to learn and develop
  • Full, clean driving licence is desirable (no penalty points or endorsements)


In addition to a generous basic salary and bonus scheme, we offer the following benefits:


  • Employment Assistance Program.
  • Industry-leading training and progression plans.
  • Bike to Work Scheme.
  • 22 days of Annual Leave.
  • Life cover.
  • Active Social Club.
  • PRSA.


If you are interested in this role and feel you are the right match for us, then submit your CV and cover letter online today!


Third Party Or Agency Assistance is Not Required - Thank You


Joe Duffy Group is an equal opportunities employer

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