Corporate Receptionist/Showroom Host - Volvo Kia
Corporate Receptionist/Showroom Host
Volvo Kia, Swords, County Dublin
Due to continued growth within Joe Duffy Group, we are now recruiting for an enthusiastic and polished Corporate Receptionist/Showroom Host to join our business on a full-time basis.
Joe Duffy Group is Ireland’s leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands.
In 2023, Joe Duffy Group was announced as Ireland's 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity.
The Role
To provide and deliver an exceptionally high standard of customer service. Ensure that our customer experience is outstanding and received by all customers who to come visit or contact our Dealerships
As this role dictates the atmosphere for our entire showrooms and is the first point of contact for our customers and visitors, it is imperative that all customers or visitors to them are greeted promptly and efficiently with a high degree of warmth and professionalism
Duties and Responsibilities
To retain ownership of the customer until the Sales, Service, Parts or any other departments have dealt with the customer
Encourage rapport building with customers who are waiting and ensure they are not left unattended for long periods of time
To take an operational approach and welcome customers and visitors to the showroom with warmth, in a prompt, efficient and professional manner whilst providing hospitality as required (tea/coffee/water etc)
To be familiar with the overall daily operations within the Reception Department
To bring any problems or situations which affect the smooth running of the Department immediately to the attention of the Head of Sales or the Head of Aftersales
To maintain good working relationships with management and colleagues to facilitate the achievement of the company’s goals
To ensure the Reception area, Customer Coffee Area and Lounge area, Children's play area and Kitchen are kept clean, tidy and presentable at all times, as outlined by Company Policy
To ensure all catering supplies for the Coffee Lounge are in stock, fresh, well presented and accessible to customers
To take full responsibility of all the associated tasks to ensure an efficient and smooth operation within the Reception are and department
To notify a Manager of any breakdown or damage to equipment
To action any reasonable request by Senior Management in the dealership
To take an active part in upholding the company’s health and safety policy
To comply with company legislation as set out in the conditions of employment
If you are interested in being considered for this role, apply online today with your current CV.
A full-time work VISA is an absolutely essential requirements for this role.
For more information, please contact recruitment@joeduffy.ie
Third Party Or Agency Assistance is Not Required - Thank You.
Joe Duffy Group is an equal opportunities employer.