Joe Duffy Assist
Your Emergency Assistance Service
Joe Duffy Assist Recovery Service is designed specifically to suit you in case you require emergency assistance at any time. Operating 24 hours a day, 365 days a year, Joe Duffy Assist is on hand to make sure you are taken care of should your vehicle suddenly need professional assistance. Joe Duffy Ford only work with the highest standard of Recovery Operators located throughout Ireland using the latest computer technology and mapping facilities available.
ROADSIDE ASSISTANCE AND RECOVERY
If your vehicle suffers a breakdown:
• If your vehicle is immobilised due to an electrical or mechanical failure.
• Low on fuel
• Flat tyres
• Key locked in the vehicle
Help will be sent to the scene of the breakdown and we will pay call-out fees and mileage charges needed to repair or assist with the vehicle.
RECOVERY OPERATOR
If, in the opinion of the Recovery Operator, they are unable to repair the vehicle at the roadside, the Recovery Controller will assist in the following way:
• Arrange for your vehicle, you and up to five passengers to be recovered to the nearest garage able to undertake the repair, or;
• If the above is not possible at the time of the breakdown they will arrange for your vehicle, you and up to five passengers to be transported to your home address or original destination.
HOME ASSIST
A Recovery Operator will be dispatched to your home
address or within a 2km radius. Attempts will be made
to repair your vehicle on the spot. If a repair is not
possible they will transport your vehicle to the nearest
repairing garage.