400 Employees, 15 Franchises, 12 Dealerships: There is a difference
The core value of ‘It’s our people that make the difference’ recognises the essential importance of our people to the success of our business. At Joe Duffy Group, the relationship between people and leaders is based upon mutual benefit. We emphasise the importance of engaged leaders, teams and individuals in achieving excellent performance. We focus on the clear expectations of our people and their leaders and align these expectations with value contribution to the company.
Our Goal is to establish an inclusive workplace that energises the people who fuel our company’s growth. At Joe Duffy Group we must have engaged, flexible, committed and productive people who add value to the service offering we provide to our customers. We focus on hiring the best, keeping the best and continually improving the skills and capabilities of individuals and teams. Our people deliver value to our customers, our customers bring growth to our business and growth offers opportunities to our people.
Engaged people drive customer loyalty and are at the heart of this relationship model. We measure our success by the extent to which we engage every person such that every role is performed with excellence. We firmly believe that we must have the right people, those with the right talents, skills and knowledge, in the right roles to meet our customers’ needs. Together with the right leaders, those who model leadership behaviour, take a hands on approach, lead from the front and recognise, support and challenge their people to be the best.
We depend on our people, on their ability to work successfully within our culture, to delight our clients, to improve our knowledge and practices to deliver profitable growth.
How do we recruit?
We’re looking for someone who’s good for the role, good for Joe Duffy and good at lots of different things that are important to the team, love big challenges and welcome exciting changes. We’re looking for people who can fit into our culture, that our core values of Teamwork, Best People, Ambition, Drive, Respect, Fun & Enjoyment, resonate with, and who see a future with us -not just for the short term, but for the long term.
This is at the centre of how we recruit to our teams. Our screening process is simple; the path to getting hired usually involves a first conversation with one of our HR team over a short phone interview and then initially an interview at one of our dealerships.
How do we interview at Joe Duffy?
We’re looking for bright, team players who can get things done. You’ll likely interview with two to three people, and they are looking for some key things:
Natural Leadership Skills
We’ll want to hear about how you handled different situations to motivate a team. This might be by asserting a leadership role at school, sport, college or work, or how you influenced a team when you weren’t officially appointed as the leader.
We’re looking for people who have a variety of skills and passions, not just basic skill sets. We want to make sure that you have the experience and the background that will set you up for success in your role. For technicians, in particular, we’ll be looking at you technical areas of expertise in your respective brands.
We’re less concerned about your academic results, and more interested in how you react or think in situations. We’re likely to ask you some role-related questions that provide insight into how you solve problems. Tell us how you would deal with the problem asked. It’s not about giving us an answer we want to hear, but more about learning how you think, action and collaborate.
Recruiting for the long term
We involve our Best People intensively in the recruiting process because we believe that we will get more best people!.
Joe Duffy Group is proud to be an equal opportunity workplace