Qualified Technicians at Jaguar Land Rover

Job Purpose

To diagnose, repair and service the range of Jaguar Landrover products in accordance with Jaguar Landrover’s work specifications, ensuring each customer receives excellent customer service.

Key Responsibilities:

• Through the use of diagnostic equipment and a systematic approach, ensure vehicle faults are diagnosed and rectified. Meet with customers to identify and clearly understand problems as and when required.

• Ensure full understanding of latest technology introduced on the vehicle range and how to diagnose and repair faults on them.

• Carry out diagnosis, repairs and servicing to the highest standards and to the appropriate specification.

• Ensure all work is carried out observing safe working practices of self and others.

• Liaise and seek advice from colleagues and supervisors in situations that are over and above work specified.

• Check level and quality of work through use of diagnostic equipment and road testing vehicles after work has been carried out. Liaise with Service Advisor.

• Complete relevant service documentation (Job sheets, PDI’s, service reports) in line with HSO, warranty and Jaguar Landrover Dealer requirements.

• Ensure that workshop housekeeping standards are maintained at all times including the use of special and personal tools.

• Work with other workshop and Jaguar Landrover Dealer colleagues to provide excellent customer service. Share best practice when appropriate.