Are you looking for a new challenge or an opportunity to evolve and progress with Ireland’s leading motor Group?
As a Joe Duffy Technician, you can look forward to working in a state of the art workshop. We will provide you with tool vouchers, equipment, and uniforms to facilitate you in your role as a Joe Duffy trained technician. Along with the exceptional facilities, we promise to provide you with industry leading training and a progressive career plan, to help you achieve your careers ambitions.
Here’s what you’ll do:
Here’s what you’ll need:
Communicates clearly and concisely, both orally and in writing, with customers, colleagues and suppliers of all levels. Actively listens to others views and requests. Obtains information and checks level of understanding through effective questioning techniques.
Able to interact with customers in a professional manner. Identifies and understands customer requirements, and how these can be met through the products and services that are offered through the dealer. Able to translate this into actions in order to deliver high levels of customer satisfaction.
Gathers and records verbal and numerical data in a comprehensive and effective manner. Analyses information for completeness and accuracy. Identifies key data, omissions and issues, escalating where necessary.
Approaches tasks and interactions with others in a systematic and structured manner. Supports the implementation and maintenance of proper controls and processes within the department or function. Uses systems efficiently and in accordance with policy. Takes appropriate action where there have been lapses in processes and escalates where necessary.
Develops productive and cooperative relationships with customers and colleagues, through the use of rapport building techniques, empathy and effective interpersonal skills. Approaches sensitive situations with consideration for others and works to achieve constructive outcomes.
Demonstrates and maintains an appropriate level of technical expertise for a technician in the motor industry. Inspects vehicles and completes allocated work efficiently and accurately, supported by the effective use of relevant tools and technology. Experience in multi brand or independent environment is an advantage.
Develops and maintains a level of knowledge on the motor industry and the products and services that are offered through the dealer appropriate to their role.
Aligned to the brand values and demonstrates these in their behaviours and approach to people and tasks. Displays honesty and integrity in everything they do.
We will recognise and reward your hard work, achievements and loyalty with our excellent reward and benefits package. In addition to a competitive salary, we offer a bonus scheme along with excellent benefits including;
Tech Loyalty Club (TLC)
Employment Assistance Programme
Tool Allowance and uniform provided
Industry leading training and progressions plans
Bike to Work Scheme
22 days Annual Leave