Parts Controller at Jaguar Land Rover

Location Airside Retail Park, Swords
Benefits Comprehensive Training 22 days annual leave PRSA Social Club Bike to Work Life Cover
Working Hours
Salary Competitive basic plus bonus
Closing Date 07/12/2019

An exciting opportunity exists for an experienced motor parts advisor to progress to next stage of their career. Joe Duffy Jaguar Land Rover is currently recruiting a Parts Controller to join their Aftersales team.

Do you have four years plus experience in motor parts? If so, this could be the perfect opportunity for you to advance.

Job Purpose

To source and supply franchise vehicle parts efficiently for customers and workshop vehicles, meeting agreed sales volume targets and delivering excellent customer service.

Key Responsibilities:

  • Receive, record and bin parts and consumables from the manufacturer and other suppliers ensuring accuracy of stock deliveries against agreed orders.
  • Identify, locate, invoice and issue parts and consumables to customers and other departments using the computer system.
  • Supply accurate and detailed parts quotations to internal departments, retail and trade customers.
  • Administer parts invoices ensuring invoiced items are accountable.
  • Establish customers needs for required parts, communicating relevant promotions and offers to customers when appropriate.
  • Manage and control all parts administration requirements.
  • Maintain standards in line with regulatory requirements.
  • Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with Dealer procedures.
  • Maintain safe working practices and abide by the working rules and standards of the Dealer.
  • Maintain product knowledge on the full franchise range.
  • Maintain relevant systems ensuring accuracy at all times.
  • Work with existing team, to ensure that agreed targets and deadlines are met in line with guidelines, policy and procedures.

    Person Specification:

    - Impeccable standards of personal presentation and grooming
    - Excellent communication skills
    - Ability to work on own initiative and as part of a team as required
    - Attention to detail and ability to follow established procedures
    - Hold relevant experience of working in a Motor Parts/Sales environment - experience in franchise dealership desired but not essential.
    - Knowledge of CDK/Kerridge system is a distinct advantage
    - Full, clean driving licence (no penalty points or endorsements)

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