Parts Advisor at Jaguar Land Rover

Due to ongoing growth at Joe Duffy Jaguar Land Rover, we are now seeking a Parts Advisor to join our modern, busy Dealership!

Job Purpose:

To source and supply franchise vehicle parts efficiently for customers and workshop vehicles, meeting agreed sales volume targets and delivering excellent customer service.

Key Responsibilities:

• Receive, record and bin parts and consumables from the manufacturer and other suppliers ensuring accuracy of stock deliveries against agreed orders.

• Identify, locate, invoice and issue parts and consumables to customers and other departments using the computer system.

• Supply accurate and detailed parts quotations to internal departments, retail and trade customers.

• Administer parts invoices ensuring invoiced items are accountable.

• Establish customers needs for required parts, communicating relevant promotions and offers to customers when appropriate.

• Manage and control all parts administration requirements.

• Maintain standards in line with regulatory requirements.

• Manage any necessary liaison with department manager regarding customer dissatisfaction. Follow up in line with Dealer procedures.

• Maintain safe working practices and abide by the working rules and standards of the Dealer.

• Maintain product knowledge on the full franchise range.

• Maintain relevant systems ensuring accuracy at all times.

Work with existing team, to ensure that agreed targets and deadlines are met in line with guidelines, policy and procedures.


Person Specification:

• Previous retail experience is a distinct advantage
• Impeccable standards of personal presentation and grooming
• Excellent communication skills
• Ability to work on own initiative and as part of a team as required
• Attention to detail and ability to follow established procedures
• Ability and hunger to learn and develop
• Full, clean driving licence (no penalty points or endorsements)

If you have the skills and experience we seek, apply online today.

We do not require Third Party or Agency assistance - Thank You