Group Aftersales Manager

Location Dublin North/Nationwide
Working Hours
Salary We offer a highly competitive salary and generous on target earnings
Closing Date 21/01/2022

About The Group

Joe Duffy Group is Ireland’s leading automotive retailer with 18 dealerships, 600 employees and an enviable franchise portfolio of brands, including BMW, MINI, Audi, Porsche, Volkswagen, Mazda, Ford, Volvo, Jaguar, Landrover, KIA, Joe Duffy Leasing and our ZuCar sales operation. The Joe Duffy Group has a proud heritage of providing excellent customer service, is privately owned and celebrates its 50th anniversary this year.

About The Role

With ambitious plans for further expansion, we are now looking to recruit a dynamic and target driven individual, to join our senior management team.

Reporting to the Group CEO, this is a senior role that requires a strong commercial acumen and a proven track record in aftersales. As a fast-paced business, with a hands-on approach a key part of our culture, you will be expected to lead by example. Target driven, you will thrive within an entrepreneurial environment and demonstrate success by increasing profitability and improving customer and employee satisfaction.

The Requirements

  • Extensive multi-site senior aftersales experience at manufacturer or retail level.
  • An ability to assess dealership aftersales performances, you will be responsible for enhancing the aftersales processes, increasing revenues, and driving the sharing of best practices across all the Group’s dealerships.
  • Responsible for all aftersales functions across the Group and leading a long-established, experienced team with natural leadership flair to develop our people and the business.
  • You will need to be an influential, analytical, and motivational leader who coaches the dealership teams to achieve and exceed financial goals and shares our ambition for further success.
  • You will have full ownership and responsibility to drive and deliver our vision and work closely with our manufacturer partners and Brand Directors to exceed their aspirations.

The Opportunity

This is an exciting opportunity for further career development and to be part of the Group’s future success. We offer a highly competitive salary and generous on target earnings, with a full executive benefits package. We are also offering relocation assistance with this position.

If you think this is the opportunity for you, please email in the strictest of confidence, stating how you meet the requirements of the position and enclosing your Curriculum Vitae to:

Claire Keaveney, Group HR Manager,

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