Experienced Service Advisor, Joe Duffy Ford

Location Dublin North, Exit 5, M50
Benefits 22 days annual leave Employee Assistance Programme Death in Service insurance Bike to Work
Working Hours Full-Time
Salary Not disclosed
Closing Date 17/06/2022

Experienced Service Advisor required at Joe Duffy Ford

Joe Duffy Motor Group is Ireland’s Leading Premium Brand Motor Retailer. Our current franchise portfolio comprises of BMW, BMWi, MINI, BMW Motorrad, Audi, Porsche, Volkswagen, Mazda, Volvo, Land Rover and Ford. We provide genuine career development opportunities within Group to those that show the required commitment and dedication. At Joe Duffy Group, it’s our People that make the difference. If you have the skills and experience to make a difference to our business – apply online today.

We are currently welcoming applications for the role of Experienced Service Advisor in our Joe Duffy Ford Dealership. This is an exciting opportunity for an experienced and personable candidate.

As a service advisor you will need to demonstrate:

  • A professional manner both in person and on the telephone
  • Good communication skills
  • Good organisational skills
  • The ability to gather technical information and relay it in a way that customers will understand
  • The ability to use computer systems (Kerridge experience preferable)
  • Take ownership of issues to ensure that they are dealt with to the satisfaction of the customer
  • Effective explanation of service invoices to customers
  • The ability to build sound and long term relationships with customers

  • As a key customer facing role, you will be the first point of contact for our customers in the service, department.

    In this busy and varied role you will be exceptionally organised to ensure the efficient, booking and servicing of customer vehicles. As well as checking documentation is correct and the status of jobs, you will have extensive liaison with both customers and the workshop.

    You will be a good team player with excellent, communication skills, along with the ability to sell additional products and services to our customers.

    You need to have a great attitude, a friendly, professional manner and excellence in providing customer service.

    If you've got what we are looking for Apply Now

    We do not require the assistance of agencies or third parties at this time

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