Business Development Manager at Joe Duffy Leasing

COMPANY

Joe Duffy Leasing is a standalone contract hire and fleet management company offering expert advice and mobility solutions to Irish businesses. We are a part of Ireland's largest dealer network, the Joe Duffy Group. We were founded in 2012 under then name Joe Duffy Fleet Solutions and by the last quarter of 2015 we changed to Joe Duffy Leasing. Joe Duffy Leasing works with businesses, delivering expert advice on cost reduction, fleet management, finance solutions and procurement strategy. Focusing on the vehicles total cost of ownership and taking your businesses needs into account; we deliver the best, most cost effective solution for all our clients. Our service is nationwide with service partners in all 26 counties.

JOB PURPOSE

Responsible for growing the business through the acquisition of new customers as well as retaining existing client base. To achieve this the candidate must have a strong knowledge of the market and as well as strong customer relations.

DUTIES AND RESPONSIBILITIES – but not confined to the following;

• Proactively identify, present and close new business opportunities
• Manage the quality of business being written and risk being taken
• Take full responsibility of the management accounts and proactively manage bad debt
• Liaise with our finance partners to enhance and develop strong working relationships
• Maintain high customer satisfaction levels through the understanding and adherence to customer satisfaction indicators
• Implement and develop customer follow up systems and procedures to increase customer loyalty and to ensure superior customer service standards
• Maximise commercial opportunities through developing and implementing effective and consistent events and campaigns.
• Monitors and evaluates customer needs and competitor activity in the local market, ensuring that campaigns are relevant and targeted.
• Sales process understood and followed including managing trainee sales process
• Regularly communicates and interacts with members of other departments to develop the business and increase referrals
• Maintain a safe and healthy working environment; ensuring staff comply with Health and Safety requirements and liaise with H&S consultant.
• Liaise with Group Marketing to drive programs and initiatives to promote brand awareness
• Consistent exercise of independent judgment and discretion in matters of significance