Annual You Make The Difference Awards
As the year comes to an end, we take this time to reflect on what 2018 has brought. The €8m investment in the new state-of-the-art terminal showroom opened on the 27th November this year. This new Audi Limerick Terminal showroom boasts a twelve new car showroom, an 80-used car display together with a workshop containing ten service bays fully kitted out with the latest diagnostic technology. The hard work from the Audi Limerick team did not go unnoticed this year. Among our 21 franchises within the Joe Duffy Group, we are delighted to announce Audi Limerick won dealership of the year 2018. Their dedication, hard work and outstanding customer focus is an absolute credit to each and every employee in Audi Limerick.
Customers comments throughout the year support this well deserved achievement:
I recently visited Audi Limerick and have to say that it is exceptionally managed from friendly staff to efficient service. They have an excellent range of Audi vehicles and test drive readily available. Thanks again for all your help in getting me back on the road on time. Jim Bourke
The service by this group was impeccable. Ryan and Shane made the experience of purchasing a vehicle very easy. What surprised me, though, was that the service from these two gentlemen extended well past the sale. I had a couple (very minor) issues with my used vehicle, and these guys bent over backwards to ensure I was taken care of. This was my first Audi purchase, but it won't be my last. Nate Tenzer
Another fantastic achievement for Audi Limerick was awarded to Technician, Sean Gleeson during the You Make a Difference Award.
Sean started as an apprentice in Audi North Dublin. Commenting on the win, Head of Aftersales Colm Hough 'Sean is by far our strongest technician here and shows great leadership, patience with all staff. Receiving positive customers feedback after test drives throughout the year and is always going above and beyond, Sean has demonstrated great ambition and drive throughout 2018. Sean also assisted in our parts department when additional support was required.'
Congratulations for Making the Difference in Audi Limerick Sean.
A huge congratulations to our Master Technician, Gordon Page in Audi North Dublin who also received the You Make a Difference Award.
Commenting on Gordon's performance, Divisional Aftersales Manager, Frank Lennon 'Gordon's major achievement was the successful completion of his Master technician exams, Gordon is now a qualified Audi Master Technician. More importantly he has shared the knowledge and skills gained through this training with the other technicians in both Audi North Dublin and Audi Limerick through training delivered after hours on his own time. He also stepped up when we were short a workshop controller, stepping into the role during the summer while recruitment was underway, it was during this time he further grew his skills gaining a better understanding of the greater service business and financial results'
Congratulations for Making The Difference in Audi North Dublin Gordon.