Why Choose Joe Duffy Motor Group Service Centres?

At Joe Duffy Motor Group we believe that its our people that make the difference in everything we do. Our commitment to you in our Service Centres is no different in this respect. Our aim is to deliver perfect customer satisfaction to you first time, every time!

At our service centres our friendly, dedicated and expertly trained staff will serve you promptly and have you back on the road as soon as we can. We strive to provide the most convenient aftersales service for all our customers together with a unique service promise across our Group.

Joe Duffy Motor Group Service Promise.

• Stay mobile with a complimentary courtesy car, or for local trips we can drop you off at your chosen destination.
• Colection and delivery service is available as well as our unique service while you fly facility available in our North Dublin dealerships.
• Service while you wait is available in all our Dealerships this provides you the opportunity to wait whilst we service your vehicle and avail of our hospitality which includes complimentary refreshments, WI FI access, newspapers, TV and childrens play area.
• Complimentary mini valet or a service wash and vac is included in every service visit.
• As part of our duty of care commitment we provide an Electronic Vehicle Health Check on all vehicles booked in to our workshop.
• A comprehensive check is provided to ensure that your vehicle does not have any outstanding Manufacturer recalls or quality enhancements required 

• Our customers don’t like surprises and neither do we. At Joe Duffy Motor Group we believe in transparency, that is why we offer menu service pricing across the full range of servicing and repairs.

At the heart of our culture is “Its People that make the Difference”. This statement ensures a focus on personnel development within our group. Our people undertake regular training and coaching, both on site and at manucturer’s training centres.

We have won the SIMI award for aftersales servicing in our BMW dealership in 2010 so will be assured of the best standards of service in the industry. In this section you will also find our service promise to you so you will know exactly what to expect from the moment you contact us until you drive away in your vehicle and beyond

Here’s a little something we’ll share with you: sometimes we get it wrong! Whenever we find a customer who is not satisfied, we listen carefully to each individual concern and the we do everything in our power to rectify the situation. That's not where we stop though, we adapt our practises and processes to ensure that we learn by our mistakes.

The Joe Duffy Motor group teams number 1 objective is to provide our customers with an excellent customer experience.