Head of Service

Head of Service - Joe Duffy BMW and BMW Motorrad

North Dublin

Due to continued growth within the group, an excellent opportunity has arisen for a Head of Service to join our team at Joe Duffy BMW in Charlestown. 

Joe Duffy Group is Ireland’s leading motor retailer representing 13 brands across 24 locations with a team of 650 employees and an enviable franchise portfolio of world-leading brands.

In May 2023, Joe Duffy Group was announced as Ireland 9th Best Employer in the Sunday Independent. Our competitive advantage is underpinned by the quality of the people we employ and the unrivalled career path we can offer. We are looking to recruit a dynamic and ambitious individual that displays drive, passion, energy, talent and integrity.

A full and clean Irish or EU driving licence and a full-time work VISA are absolutely essential requirements for this role

The Role:

Reporting into our Head of Business, this is a rare and exciting opportunity for an ambitious service leader to take on the responsibility of moving our Joe Duffy BMW and BMW Motorrad Business to the next level.

This is a senior role that requires a strong commercial acumen and a proven track record in motor service management. As a fast-paced business with a hands-on approach a key part of our culture, you will be expected to lead by example. Target driven, you will thrive within an entrepreneurial environment and demonstrate success by increasing profitability and improving customer and employee satisfaction.

The Requirements:

• Extensive senior service management experience at manufacturer or retail level.
• An ability to assess dealership service performance, you will be responsible for enhancing the service processes, increasing revenues, and driving the sharing of best practices across the service department.
• Responsible for leading a long-established, experienced service team with natural leadership flair to develop our people and the business.
• You will need to be an influential, analytical, and motivational leader who coaches the service team to achieve and exceed financial goals and shares our ambition for further success.
• You will have full ownership and responsibility to drive and deliver our vision and work closely with our manufacturer partners to exceed their aspirations.
   

In addition to a competitive salary, we offer bonuses and excellent benefits including:

·         Company Car and fuel allowance

·         Industry leading training and progressions plans

·         Life cover

·         Employment Assistance Programme

·         Social Club

·         Bike to Work Scheme

·         Paid Annual Leave

If you are passionate about motor retail service, are driven and ambitious – feel free to submit your CV and cover letter today!

Third Party Or Agency Assistance is Not Required - Thank You

Joe Duffy Group is an equal opportunities employer