Joe Duffy Motor Group
Mission & Beliefs
At Joe Duffy Motor Group we have a responsibility to ensure that we conduct our business with the highest degree of business ethics and integrity. Our values are deeply embedded in our culture; we strive to consistently conduct our business in an honest and transparent manner which underpins the reputation and continued success of the Group.
By careful management of our business through strict financial controls, in a committed and ethical manner, the Joe Duffy Motor Group aims to be the first choice Dealership Group for our customers, Retailer of Choice for our Manufacturer Partners and Employer of choice for our People. All of our relationships are founded on the following principles:
- Honesty and Integrity in all our business dealings: We are committed to open, honest and straightforward business dealings.
- Dealing fairly with our customers: We will communicate honestly and openly with our customers and strive to achieve our commitment to provide our customers with outstanding service.
- Dealing fairly with our suppliers: We value all our supplier relationships and treat all suppliers with integrity.
This is a statement of our commitment to act in this way in all our business dealings. The continued success and future development of our Group depend on it. We are proud of our reputation, culture and ethos of responsible business and this is the corner stone on which we have built our Group.
Our customers, shareholders and the community trust us to deliver excellence through the work of our employees, partners and suppliers. Our underlying philosophy is that there should be no gap between what we say and what we do.
Joe Duffy Motor Group Beliefs
“If you always do what you’ve always done, then you’ll always get what you always got”
- Mark Twain -
A telling statement and in the context of achieving success, a statement that we firmly believe in here at The Joe Duffy Motor Group. That is why we constantly refine how we do things and consistently strive to do things better to give our customers the best service experience possible. We believe this can only be achieved through the dedication and commitment of our people.
Our Group Beliefs guide us in everything we do:
• Customers are always top of our agenda, we will deliver outstanding care to our customers
• We deliver on promises, we act with integrity
• Where others see problems, we see opportunities
• 'Average' is not expected or accepted
• We know the right decision is not always the easy decision
• We know our people are our most valuable resource and we reward effort, talent and results.
• Our goal is to be the Partner of Choice for our Vehicle Manufacturer associates
• We invest time and resources to ensure our business is inclusive to all
• We encourage feedback at all levels from all of our customers and all of our people
• ‘It’s our people the make the difference’; and we are committed to the training and developing of our people. Joe Duffy Motor Group are proud to offer genuine career opportunities to those that are aligned to our culture.
